Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy, which explains our online information practices and the choices you can make about the way in which your information is collected and used on this website (this “Website”). Please see our Terms and Conditions for additional information applicable to your use of our Website. By accessing or using any areas of our Website, you expressly consent to the provisions of this Privacy Policy and to our collection, storage, use and disclosure of information obtained from you as described in this Privacy Policy.

The Information We Collect

You do not have to give us personally identifiable information in order to access and browse our Website. However, while on our Website, you may be able to order and buy products or services, register for training, examination or certification, complete a questionnaire or other “information request” form, apply for a job, or otherwise communicate with us, including via email. In order to utilize, participate in or otherwise access such products, services or other offerings, you may be required to provide us with your personally identifiable information, which is information that, alone or in combination with other information, allows us to identify you, such as your name, address, phone number, email address, contact preferences, credit card information, or information relating to a support or service issue.
If you provide us with your personally identifiable information, you are giving us permission to use that information for the specific purpose for which it is provided and for any other purpose described in this Privacy Policy.
We also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our Website. We collect such information by using: cookies, log files, web beacons, tags, and/or pixels. We also use Google Analytics to help us understand how our customers use our Website. You can opt-out of Google Analytics here: We use a Google API to access, with permission, employee’s contacts list to use for internal business purposes and keep track of such access.

How We Use the Information

Information about our customers is an important part of our business, and we share personally identifiable information collected on our Website with third parties only as described below.

Third Parties Performing Functions on Our Behalf:

We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. In connection with their performance of these functions on our behalf, we may share personally identifiable information with such companies and individuals as needed for them to perform their functions on our behalf, but they may not use it for other purposes. If you do not allow us to share your information with these third party providers providing services on our behalf, we may not be able to provide you with products or services.

Third Parties Not Performing Functions on Our Behalf:

In general, we do not share your personally identifiable information with third parties not performing services on our behalf unless you expressly ask us to share your information. If you register for a certification course on our Website, we may share your personal information you submitted for certification with the National Commission for the Certification of Crane Operators (NCCCO). For information on the NCCCO privacy and information sharing practices you need to read their privacy policy. It is your responsibility to read third parties privacy policy and familiarize yourself with their information sharing practices.

In-House Promotions:

We may from time to time combine information that we receive online with outside records to enhance our ability to market our products and services that may be of interest to you. If you have signed up to receive our emails and prefer not to receive marketing information from us, please follow the “unsubscribe” instructions provided on any marketing email you receive from us.

Disclosure as Part of Legal Process:

We reserve the right to release personally identifiable information to third parties to comply with a legal obligation; when we believe in good faith that the law or a governmental authority requires it; to enforce or apply our Terms and Conditions and other policies or agreements; to protect the rights, property or safety of our company, our users or others; or to address fraud protection, credit risk reduction, security and technical issues.

Business Transfers:

We may share your personally identifiable information with other entities and our affiliates primarily for business and operational purposes. We may also disclose your personally identifiable information in connection with a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the business, assets or stock (including in connection with any bankruptcy or similar proceedings).

With Your Consent:

Other than as set out above, we will not share your personally identifiable information with third parties without first providing you with notice and the opportunity to withhold consent.

Collection of Information by Third-Party Sites

Our Website may contain links to other websites whose information practices may be different than ours. When you visit such websites our Terms and Conditions and Privacy Policy do not apply to personally identifiable information and other data collected by such third party. You should consult, read and understand the policies and procedures, including the privacy notices, of such third parties before choosing to provide personally identifiable information on any such linked websites.

Our Commitment to Security

We have in place what we believe to be reasonable physical, technical and administrative procedures to safeguard and help prevent unauthorized access of, maintain data security for and correctly use the personally identifiable information you have provided or that we otherwise collect on our Website. However, while such efforts are intended to ensure the confidentiality of your personally identifiable information available to us as a result of your use of our Website, we cannot and do not warrant or guarantee the absolute safety and security of your personally identifiable information.

Notice to California Residents – Your California Privacy Rights

If you are a California resident, you may have the right to request and receive information about disclosure of your personally identifiable information to third parties for their direct marketing purposes. Because we not to share your personally identifiable information with third parties for such purposes, we are exempt from the requirement to respond to such requests.

Notice to California Residents – Do Not Track

At this time, we do not respond to Do Not Track browser settings or signals.

International Users

If you are visiting our Website from a location outside the United States, your connection will be through and to servers located in the United States. By using our Website, or providing us with information, you (a) acknowledge that the Website is subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.


If you have any questions about our Privacy Policy, please contact us at 503-585-5721 or by mail at 3218 Pringle Road SE, Salem, OR 97302-6313, United States (Attn: Privacy Policy).

Effective Date

We reserve the right to amend, change, modify, add to or delete this Privacy Policy from time to time in any manner and for any reason. Such amendments, changes, modifications, additions or deletions shall be effective as of the date indicated below.
Effective Date: February 4, 2019.