Updated October 2, 2024

Who We Are

Since 1968, Morrow has focused exclusively on the tower crane and construction hoist industry. As an exclusive distributor of Liebherr manufactured tower cranes and as a representative of Alimak Scando hoists, we have developed a unique expertise and knowledge of our product line. Our technical knowledge and foundational support, combined with the high quality of our product, has made Morrow one of the most successful in the lift equipment industry.

What Personal Data We Collect and Why

You are not required to provide any personal information when visiting the publicly accessible pages on this website. However, we may collect personal information (including name, title, biographical information, social media identifiers, physical address, and email address) when you voluntarily submit it to us through the website, such as by applying for a position online, signing up for our newsletters, or filling in a Contact Us form. We may also collect your personal information when you voluntarily submit it to us while contacting us by email, telephone, or letter. In addition, we may receive your business contact information from you or another source during our business.

Our website also gathers certain information about our site traffic for administrative and analytical purposes. This information may include your IP address, browser type, referring and exit pages, operating system, and dates/times of page views.

Contact Forms

At Morrow Equipment, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you submit a contact form on our website, www.morrow.com.

1. Information We Collect
When you submit a contact form on morrow.com, we may collect the following personal information:

• Name
• Email Address
• Phone Number
• Company Name
• Any additional information you choose to provide in the message field

2. How We Use Your Information
The personal information you provide will be used for the following purposes:

• To respond to your inquiries or requests
• To provide you with information about our
• To follow up with you regarding your
• To improve our customer service and support

3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you submit a contact form. These measures include:

• Secure servers to store your data
• Encryption of sensitive information
• Access controls to limit who can view or process your information

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except when required by law or as necessary to fulfill the purpose for which you submitted the information. However, we may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

5. Your Consent
By using our contact form, you consent to our Privacy Policy.

6. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect.

7. Contacting Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
Morrow Equipment
privacy@morrow.com
(503) 585-5721
Morrow Equipment Company
Pringle Road SE P.O. 3306 Salem, OR 97302

    Cookies

    We use “cookies” on our website. A cookie is a small data file that the website writes to your device when you visit. A cookie can contain information such as a user ID that the site uses to track the pages you have visited. However, the only personal information a cookie contains is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. We may use cookies to analyze visitor traffic patterns in order toto improve visitor experience. We do not correlate this information with data about individual users.

    The website uses both persistent and non-persistent cookies. Non-persistent cookies expire when you close your browser. We use non-persistent cookies to provide you with the best presentation of our content as you navigate our website. In contrast, a persistent cookie remains on your device for an extended period of timeperiod. We use persistent cookies to recall what information you have viewed in prior visits to the website. You can remove persistent cookies by following directions provided through your Internet browser. In addition, when visiting the website for the first time, an option is presented allowing you to manage usethe use of cookies.

    Analytics

    Our website uses Google Analytics to help collect and analyze certain information for the purposes discussed above. You may learn more about Google Analytics’ data practices by clicking here and opt out of the use of cookies in web browsers by Google Analytics by clicking here.

    What Third Parties We Receive Data From

    We use various third parties to operate the website, including, for example, our providers of professional, consulting, marketing, communications, and business development services. We may disclose personally identifiable information to such entities as needed for them to perform their specific tasks under our instructions, subject to this policy.
    That aggregated data, and what rights users have over decisions made without human intervention.

    How We Use Your Information

    Some jurisdictions require that we explain the legal bases for our collection and processing of your personal information. Our legal bases include: (i) contract (such as when you provide information in the process of applying for a position online); (ii) consent (such as when you sign up for one of our email newsletters or agree to cookies through our banner); and (iii) legitimate interest (such as our legitimate interest in promoting our services and customizing our website).

    We use your information to administer services and to improve the website. Specifically, we use your information:

    • To respond to requests for information from you;
    • To ensure the efficient operation of the site;
    • To authenticate your access to resources;
    • To provide you with information (via the website, email, or postal mail) that may be of interest to you or your business;
    • To prepare collective and anonymous profiles of site users and their interests or behaviors by combining your personal information with that of all or a particular group of website users;
    • To provide you with marketing information we think would be of interest, if you have opted in to receiving such communications. (You may opt out of receiving such marketing communications at any time).How long we retain your data

    Legal Purposes

    We may disclose information as required by law or when we believe that such disclosure is necessary in connection with a judicial proceeding or to comply with a court order, law, or regulation applicable to us or the site; or as we determine to be necessary to protect our property or assert our legal rights or to protect the property or safety of any other person.
    With your consent we may make any disclosure of information that you expressly authorize.

    Your Rights In Connection With Your Personally Identifiable Information

    Depending on your jurisdiction, you may have the right to:

    • Request access to your personally identifiable information.
    • Request correction of any incomplete or inaccurate personally identifiable information that we hold about you.
    • Request erasure of your personally identifiable information when there is no need for us to continue processing it, or you have exercised your right to object to processing (see below).
    • Object to processing of your personally identifiable information where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation that makes you want to object to processing on this ground.
    • Opt-out of the processing of your personally identifiable information (such as the sale or sharing of your information or the use of your personal information for targeted advertising purposes).
    • Request the transfer of your personally identifiable information to another party.
    • Revoke your consent.

    If you want to exercise any of these rights, please email us at privacy@morrow.com. To protect your privacy and security, we will verify your identity before granting you access or enabling you to make corrections. We will comply with all valid requests in the time period required under applicable law. You have the right to complain to a competent supervisory authority if you feel that we are not complying with our data protection obligations.

    Additionally, you may authorize an agent to make a request on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide information to allow us to reasonably verify that you are the person about whom we collected personal information.

    Phone

    +1 503 585 5721

    Address

    www.morrow.com
    P.O. Box 3306
    Salem, OR 97302-6313
    United States

    Updated October 2, 2024

    Updated October 2, 2024

    CALIFORNIA USERS

    If you are a California resident, the California Consumer Privacy Act and the California Privacy Rights Act (collectively, the “CCPA”) provide you with certain rights regarding your personal information. Learn more about those rights by viewing the California Privacy Policy.

    Phone

    (503) 585-5721

    Address

    www.morrow.com
    Morrow Equipment Company
    P.O. Box 3306 Salem, OR 97302

    Data Retention

    As a general matter, we retain personal information about you for as long as necessary (i) to fulfill the purposes for which it was collected, (ii) to meet our current and future legal obligations, and (iii) to meet our legitimate interests. We do not retain personal information longer than is necessary for us to achieve the purposes for which we collected it. When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.

    Data Security

    To prevent unauthorized access, improper use or disclosure, unauthorized modification, or unlawful destruction or accidental loss, and to ensure the correct use of information, we employ physical, technical, and administrative procedures to safeguard this website and the personal information we collect online. All of our employees and any third parties we employ to process your personal information are obliged to respect its confidentiality. However, transmission of information through the Internet is never 100% secure. Although we seek to protect your information as described above, we cannot guarantee the security of any information you transmit to the website or to us, and you transmit such information at your own risk.

    External Links

    Our website may contain links to third-party websites. We have not reviewed these third-party sites and do not control and are not responsible for any of these sites’ contents or privacy practices.

    Changes to Our Privacy Policy

    We regularly review our privacy policy to ensure that it provides an appropriate level of protection for your personal information, and we may make changes to our privacy policy to keep it current with industry standards. We will post the date of the most recent revisions on this page. Check this page to make sure that you are current and up-to-date on our privacy policy.

    California Privacy Policy

    If you are a California resident, the California Consumer Privacy Act and the California Privacy Rights Act (collectively, the “CCPA”) provide you with certain rights regarding your personal information, including the right to know about personal information collected, disclosed, or sold; the right to request that we delete personal information that we have collected from you; the right to update or correct your information; the right to opt-out of the sale or sharing of your personal information; the right to limit our use of your sensitive personal information; and the right not to be discriminated against for
    exercising your rights. These rights are subject to certain exceptions. You may also visit our Privacy Policy to learn more about how we protect your information.  

    Any capitalized terms in this California Privacy Notice that are not otherwise defined have the same meaning as they do in the CCPA or in our Privacy Policy. This California Privacy Notice also serves as our “Notice at Collection” under California law.

    Collection of Personal Information

    If you visit our website www.morrow.com, we may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). We may have collected the following categories of personal information about you over the past 12 months:

    • Identifiers, such as your name, email address, physical address, social media identifiers, and Internet Protocol address.
    • Categories of personal information described in subdivision (e) of California Civil Code Section 1798.80, such as your name, address, and telephone number.
    • Education information, such as information listed on your transcript.
    • Professional or employment information, such as information you provide on your resume.
    • Characteristics of protected classifications under California or federal law, such as your age, race, and gender.
    • Internet or other electronic network activity information, such as your cookies.
    • Sensitive personal information, such as your information about your racial or ethnic origin or social security information.
    • Inferences drawn from any of the information identified above.

    We collect the personal information listed above from the following sources:

    • From you directly, when you provide it to us.
    • From other sources in the course of our business.
    • From recruiters, in relation to your job application.
    • Automatically from your browser or from our website.

    Disclosure of Personal Information

    In the last 12 months, we may have disclosed for our business purposes the following categories of personal information subject to the CCPA: 

    • Identifiers, such as your name, email address, physical address, social media identifiers, and Internet Protocol address.
    • Categories of personal information described in subdivision (e) of California Civil Code Section 1798.80, such as your name, address, and telephone number.
    • Professional or employment information, such as information you provide on your resume.
    • Characteristics of protected classifications under California or federal law, such as your age, race, and gender.
    • Internet or other electronic network activity information, such as your cookies.
    • Sensitive personal information, such as your information about your racial or ethnic origin or social security information.
    • Inferences drawn from any of the information identified above.

    We may have disclosed or shared any of the information listed above with:

    • Third-party service providers supporting the operation of our website.
    • Analytics providers, to help analyze the data that we collect.
    • Recruiters and other third parties in relation to processing your job application.
    • Other third parties for a legal purpose (such as in response to a court order or to defend against a legal claim).
    • Other third parties when necessary to investigate, prevent, or take action regarding
    illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party.

    Purposes for Collection and Disclosure

    We may collect or disclose your personal information to the entities listed above for the following purposes:

    • To respond to requests for information from you.
    • To ensure the efficient operation of the site.
    • To authenticate your access to resources.
    • To process your job application.
    • To provide you with information (via the website, email, or postal mail) that may be of interest to you or your business.
    • To prepare collective and anonymous profiles of site users and their interests or behaviors by combining your personal information with that of all or a particular group of website users.
    • To provide you with marketing information we think would be of interest if you have opted in to receiving such communications.

    Your Rights

    If we maintain personal information about you that is subject to CCPA, you may exercise certain rights in connection with this data if you are a California resident.

    Right to Know

    California residents have the right to request that we disclose certain information about our collection and use of your personal information over the past twelve months (“Right to Know”).

    Once we receive and confirm your verifiable consumer request, we will disclose to you:

    • The categories of personal information we collected about you.
    • The categories of sources for the personal information we collected about you.
    • The categories of personal information that we have disclosed for a business or commercial purpose.
    • Our business or commercial purposes for collecting, selling, or sharing personal information.
    • The categories of third parties with whom we share or disclose that personal information.
    • The specific pieces of personal information we collected about you (i.e., a data portability request).

    Right to Delete

    California residents have the right to request that we delete the personal information that we collected from you and retain, subject to certain exceptions (“Right to Delete”).
    Once we receive and verify your request, we will delete (and direct our service providers/contractors to delete) your personal information from our records, unless an exception applies.

    Right to Correct

    California residents have the right to correct or amend the personal information we have on file (“Right to Correct”). You may correct or amend by logging into your account or by contacting us using the information below.

    Right to Opt-Out of Sale or Sharing

    The CCPA provides California residents with the right to opt-out of the “sale” or “sharing” of their personal information (“Right to Opt Out”). In the last 12 months, we have not sold or shared any categories of personal information subject to the CCPA. We also do not have actual knowledge that we sell or share the personal information of California residents under the age of 16.

    Right to Limit the Use of Your Sensitive Personal Information

    The CCPA provides California residents with the right to limit the use of their “sensitive personal information” to the purposes outlined in Cal. Code Regs. tit. 11, § 7027(m) of the CCPA regulations. We do not use your sensitive personal information for any purposes outside of those permitted by § 7027(m).

    Right to Non-discrimination

    The CCPA provides California residents with the right not to receive discriminatory treatment for the exercise of their privacy rights conferred by the CCPA. We will not discriminate against you for exercising any of your CCPA rights.

    Exercising Your Rights

    If you are a California resident and wish to exercise any of the above rights, you may submit a request to us by email at privacy@morrow.com, by phone at (503) 585-5721 or by regular mail at:

    Morrow Equipment Company
    P.O. 3306 Salem, OR 97302

    When you submit a request, we will confirm your identity by asking you to provide information associated with what we have on file for you, including your name, email address, and other identifying information. We may ask you for additional information to verify your identity or to comply with your request.

    Authorized Agent

    You may authorize an agent to make a request on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide information to allow us to reasonably verify that you are the person about whom we collected personal information.

    Data Retention

    We retain personal information about you necessary to fulfill the purpose for which that information was collected or as required or permitted by law. We do not retain personal information longer than is necessary for us to achieve the purposes for which we collected it.

    When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.

    Shine the Light Law

    In addition to the CCPA, California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. We do not disclose your personal information for these purposes.

    Updated October 2, 2024